Do I need a prescription to purchase your products?

If you are purchasing a CPAP Machine, a CPAP Humidifier, or a CPAP Mask, we need a copy of a prescription written by your doctor. A sleep study report does not qualify as a prescription. A prescription is NOT required if you are purchasing any other products.

What does the prescription have to say?

The prescription must state that it is for CPAP therapy and at what pressure your machine should be set at. If you are purchasing a CPAP machine, then the prescription must show one pressure setting, which is a number between 4 and 20 and measured in cm of H2O. If your are purchasing an Auto CPAP machine, then your prescription must state two different pressures: A high pressure setting and a low pressure setting. If you are purchasing a Bi Level machine, then your prescription must state two pressure settings: An inspiratory setting and an expiratory setting.

Do you bill my insurance company?

At this time, CPAP PH does not bill insurance companies for purchases. However, we do provide you with all of the necessary HCPCS codes and ICD9 code information on your invoice so that you can easily file for reimbursement from your insurance company.

How do I know which mask size to purchase?

If you are purchasing the same mask that you already have, then somewhere on your existing mask there will be a size indication, usually a single letter (M for medium, etc.). If you are feeling adventurous and purchasing a new style mask, then the best option is to call us and request a sizing gauge for the mask you are interested in.

How often should I change my filters, tubing, water chambers?

For filters, if you are using the white, disposable filters, you should change them whenever you start to see them get fairly dirty. Remember, this is the air you are breathing at night! If you have the foam, reusable filters, then you should rinse them out and let them air dry at least once every other week. Global guidelines suggest that you replace your tubing every 30 days. This may be a little too often so we recommend replacing your tubing once every three months. This is because dirt and bacteria can build up in your tubing and that can cause you to become ill. Water chambers should be replaced at least once every 6 months.

Should I use special water in my humidifier?

You should always use distilled water in your humidifier to prevent the buildup of mineral deposits on your water chamber. This will significantly prolong the life of your humidifier.

Which machine is the quietest?

All new machines these days are extremely quiet compared to older model machines. Patients will hear the noise from the air venting out of their CPAP masks before they will ever notice the noise from their CPAP machine. This is why it is recommended that when you shop for a new machine, look for other features like size, comfort features or the option of an integrated humidifier.

Do I Need a Sleep Study?

If you suspect you may have some sleep related problems – you should consult your doctor. As about sleep disorder breathing as Sleep Apnea is a serious and potentially fatal medical condition. If you feel you may suffer from this type of disorder you should be tested as soon as possible. You may call us to schedule your sleep study.

Which Machine Should I Choose?

There is a great deal of information on the internet concerning CPAP Machines. While most of this information is accurate, please seek out as much information as possible. Things to consider are: type of usage, do you travel; do you need humidification, weight of the machine, size of the machine, noise level, etc.